When
7 September 2017
1:30pm
Where
Merivale - Ivy Sunroom - level 3
330 George St., Sydney

What to Expect

Happy workers. Happy customers. It’s a virtuous cycle, where success creates success. The question is how do you tap in? It’s time to learn how leading organizations are creating a connected, productive, and agile workforce.

Join us in Sydney on September 7th for the 2017 Worker Experience Tour to participate in the unveiling of new Forrester research on the ROI of investing in Worker Experience and witness how technology supports aware, satisfied, and amplified customers, ultimately ensuring profit and growth for your organization in the age of the customer.

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Speakers

Schedule

13:30 – 14:00

Registration

14:00 – 14:20

The ROI of Worker Experience

Worker Experience works: Exclusive unveiling of new research proving the direct connection between a great Worker Experience & a great Customer Experience

14:20 -14:50

Taking Action!

Identify the business outcomes you can expect to see as a result of delivering a great Worker Experience; pinpoint what is happening in your industry and how to steal a page from industry best practices; and learn how to take your Worker Experience from basic to bold

14:50 – 15:10

Fireside Chat with Worker Experience Pioneers

Hear your peers’ Worker Experience transformation stories

15:10 – 15:30

Networking Break

15:30 – 15:50

Fireside Chat with Worker Experience Pioneers

Hear your peers’ Worker Experience transformation stories

15:50 – 16:20

Innovation Showcase

See how technologies – like Google, Salesforce, and Workday, as well as AI & Voice Enablement – are changing expectations and experiences

16:20 – 17:00

Guest Speaker

Inspiring stories from industry leaders

17:00

Cocktail Reception

Sponsors