When
19 September 2017
8:30am
Where
Grand Hotel
Södra Blasieholmshamnen 8
103 27 Stockholm, Sweden

What to Expect

Happy workers. Happy customers. It’s a virtuous cycle, where success creates success. The question is how do you tap in? It’s time to learn how leading organizations are creating a connected, productive, and agile workforce.

Join us in Stockholm on September 19th for the 2017 Worker Experience Tour to participate in the unveiling of new Forrester research on the ROI of investing in Worker Experience and witness how technology supports aware, satisfied, and amplified customers, ultimately ensuring profit and growth for your organization in the age of the customer.

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Speakers

Schedule

8:30am – 9:00am

Registration

9:00am – 9:20am

The ROI of Worker Experience

Worker Experience works: Exclusive unveiling of new research proving the direct connection between a great Worker Experience & a great Customer Experience

9:20am – 10:50am

Taking Action!

Identify the business outcomes you can expect to see as a result of delivering a great Worker Experience; pinpoint what is happening in your industry and how to steal a page from industry best practices; and learn how to take your Worker Experience from basic to bold

10:50am – 11:10am

Fireside Chat with Worker Experience Pioneers

Hear your peers’ Worker Experience transformation stories

11:10am – 11:30am

Networking Break

11:30am – 11:50am

Fireside Chat with Worker Experience Pioneers

Hear your peers’ Worker Experience transformation stories

11:50am – 12:20pm

Innovation Showcase

See how technologies – like Google, Salesforce, and Workday + AI & Voice Enablement – are changing expectations and experiences

12:20pm – 1:00pm

Guest speaker

Inspiring stories from industry leaders

1:00pm

Lunch