27 September 2017
San Francisco, CA
Location TBD

What to Expect

Happy workers. Happy customers. It’s a virtuous cycle, where success creates success. The question is how do you tap in? It’s time to learn how leading organizations are creating a connected, productive, and agile workforce.

Join us in San Francisco on September 27th for the 2017 Worker Experience Tour to participate in the unveiling of new Forrester research on the ROI of investing in Worker Experience and witness how technology supports aware, satisfied, and amplified customers, ultimately ensuring profit and growth for your organization in the age of the customer.


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1:30pm – 2:00pm


2:00pm – 2:20pm

The ROI of Worker Experience

Worker Experience works: Exclusive unveiling of new research proving the direct connection between a great Worker Experience & a great Customer Experience

2:20pm – 2:50pm

Taking Action!

Identify the business outcomes you can expect to see as a result of delivering a great Worker Experience; pinpoint what is happening in your industry and how to steal a page from industry best practices; and learn how to take your Worker Experience from basic to bold

2:50pm – 3:10pm

Digital Makover

Put concepts into action: Deep-dive into the current Worker Experience of one of your peers, with an eye toward where their efforts will yield the biggest impact

3:10pm – 3:30pm

Networking Break

3:30pm – 3:50pm

Fireside Chat with Worker Experience Pioneers

Hear your peers’ Worker Experience transformation stories

3:50pm – 4:20pm

Innovation Showcase

See how technologies – like Google, Salesforce, and Workday, as well as AI & Voice Enablement – are changing expectations and experiences

4:20pm – 5:00pm

Guest Speaker

Inspiring stories from industry leaders


Cocktail Reception